Privacy Policy

Effective Date: October 13, 2026

Southern Exterior Designs ("Southern Exterior Designs," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, https://www.southernexteriordesigns.com, contact our team, request an estimate, or inquire about our home exterior improvement services.

Information We Collect

We may collect personal information that you voluntarily provide when you submit a contact form, request an estimate, schedule a consultation, communicate with our team, or become a customer.

This information may include your name, email address, phone number, property address, project location, details about your home improvement needs, and any additional information you choose to share with us.

We may also collect project-related information, including photographs, measurements, service preferences, appointment details, and communications necessary to prepare estimates or provide requested services.

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device information, pages visited, referring websites, and website interaction data.

How We Use Your Information

We use the information we collect to respond to inquiries, provide estimates, schedule appointments, communicate with customers, coordinate home improvement projects, and deliver requested services.

We may also use your information to:

Respond to questions about replacement windows, vinyl siding, exterior doors, and related services.
Prepare estimates and coordinate consultations or installations.
Communicate project updates, appointment information, and service-related details.
Maintain customer records and provide follow-up support.Improve our website, services, and customer experience.
Analyze website performance and evaluate marketing effectiveness.
Send promotional communications where permitted by applicable law and, when required, with your consent.

Website Forms and Customer Communications

When you submit a contact form or estimate request through our website, the information you provide may be processed through Wix and associated business communication tools.

Our team may receive notifications about new inquiries through email, text message, or other internal communication systems. These notifications help us respond to customer requests and coordinate services.

We may contact you by phone, email, or text message regarding your inquiry, requested estimate, scheduled appointment, or ongoing project.

Submitting a website inquiry does not automatically constitute consent to receive unrelated promotional text messages or automated marketing calls. Where required by law, we will obtain appropriate consent before sending such communications.

If you receive promotional communications from us, you may request to opt out using the instructions provided in the message or by contacting our team.

Cookies and Website Analytics

Our website is hosted on Wix and may use cookies and similar technologies to support essential website functionality, improve website performance, remember visitor preferences, and analyze website traffic.

We may use Google Analytics and similar analytics tools to better understand how visitors interact with our website. Depending on the tools enabled and your privacy choices, these services may collect information such as pages viewed, session duration, approximate geographic location, device information, and website interactions.

You can manage cookies through your browser settings and any cookie preference controls available on our website. Disabling certain cookies may affect website functionality.

Advertising and Remarketing

We may use third-party advertising and tracking technologies, including Google Ads, Meta Pixel, and similar tools, to measure advertising performance, understand website visitor interactions, and deliver relevant advertising.

These technologies may use cookies or similar identifiers to collect information about interactions with our website and other online services. Depending on the tools enabled, this information may be used to measure advertising effectiveness or display advertisements based on previous website visits.

You can manage certain advertising preferences through your browser settings, available website cookie controls, and the privacy settings provided by advertising platforms.Where required by applicable law, we will provide additional notices, consent options, or mechanisms to opt out of targeted advertising and certain data-sharing activities.

How We Share Information

We may share personal information with trusted third-party service providers when reasonably necessary to operate our website, manage customer inquiries, communicate with homeowners, or provide requested services.

These providers may include website hosting platforms, analytics providers, advertising platforms, email and messaging services, customer management systems, and other business software providers.

Depending on the nature of a project, relevant information may also be shared with authorized employees, contractors, installers, suppliers, or other parties involved in coordinating and completing requested home improvement services.

We may disclose personal information when required by law, in response to lawful requests, or when reasonably necessary to protect our legal rights.

Data Security

We take reasonable administrative and technical precautions designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, prepare estimates, provide services, maintain customer and project records, fulfill applicable warranty-related obligations, resolve disputes, and comply with legal requirements.

Retention periods may vary depending on the type of information collected and the nature of the customer relationship.

Your Privacy Choices and Rights

Depending on your location and applicable privacy laws, you may have rights to request access to, correction of, or deletion of your personal information, as well as other rights relating to how your information is processed.You may contact us using the information below to submit a privacy-related request.

We will review and respond to requests in accordance with applicable law.

You may also manage certain tracking preferences through your browser settings or available website cookie controls.

Third-Party Websites

Our website may contain links to third-party websites, product manufacturers, social media platforms, or external resources.

Southern Exterior Designs is not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage visitors to review the privacy policies of any external websites they visit.

Children's Privacy

Our website and services are intended for homeowners and adults seeking home improvement services. We do not knowingly collect personal information directly from children under the age of 13.

If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, business operations, data practices, or applicable laws.

Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Southern Exterior Designs

Website: https://www.southernexteriordesigns.com

Email: southernexteriordesignsinc@gmail.com

Phone: (912) 547-4745

Savannah, Georgia, United States

912.547.4745